Sales Policy
Effective Date: December 20, 2024

Welcome to RichSuri! We are delighted to provide you with high-quality children’s products, including clothing, toys, and more. This Sales Policy outlines the terms and conditions governing purchases made through our website at richsuri.com or in-store. Please read this policy carefully before making a purchase. By shopping with us, you agree to abide by these terms.

1. Product Information

RichSuri is committed to providing accurate and detailed descriptions of all our products. Each product is represented with clear images, specifications, and sizing information where applicable. Please note that slight variations in color, texture, or design may occur due to manufacturing processes or screen settings.

2. Pricing

All prices are listed in U.S. dollars and are subject to change without prior notice. Taxes and shipping charges, if applicable, will be calculated at checkout. Promotional discounts, coupons, or offers are subject to their respective terms and cannot be combined unless explicitly stated.

3. Order Placement

  • Customers can place orders through our website or by contacting us at (478) 552-2894.
  • Orders are processed on a first-come, first-served basis and are subject to product availability.
  • An order confirmation email will be sent upon successful placement, including a summary of the purchased items, shipping address, and total cost.

4. Payment Methods

RichSuri accepts various payment methods, including:

  • Major credit and debit cards (Visa, MasterCard, American Express)
  • Online payment platforms (PayPal, Apple Pay)
  • Bank transfers (subject to processing time)

Payment must be made in full at the time of purchase. We ensure secure and encrypted transactions to protect your information.

5. Shipping and Delivery

  • Domestic Shipping: We deliver across the United States with multiple shipping options, including standard and expedited services. Shipping times may vary based on the selected option and destination.
  • International Shipping: Currently, we do not offer international shipping.
  • Tracking information will be provided once your order has been shipped.

Shipping Delays: While we strive to meet estimated delivery dates, unexpected delays due to weather, holidays, or logistics issues may occur. We appreciate your understanding and patience.

6. Returns and Exchanges

RichSuri offers a comprehensive Return Policy to ensure customer satisfaction. Items may be returned or exchanged within 30 days of purchase, provided they are unused, unwashed, and in their original packaging. For more details, please refer to our Return Policy here.

7. Product Availability

RichSuri reserves the right to limit the quantities of products purchased per customer. Some items may be temporarily unavailable or discontinued without prior notice. If an item in your order is out of stock, we will notify you and provide alternative options or issue a refund.

8. Customer Support

Our customer support team is available to assist you with any inquiries regarding your purchase, including product recommendations, order tracking, and more. You can reach us at:

  • Phone: (478) 552-2894
  • Email: [email protected]
  • Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM EST

9. Limitation of Liability

RichSuri shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product in question.

10. Modifications to the Policy

RichSuri reserves the right to amend this Sales Policy at any time without prior notice. Any changes will be effective as of the updated date mentioned at the top of this document.

Thank you for choosing RichSuri for your children’s product needs. We are committed to providing a seamless shopping experience and ensuring the safety and happiness of your little ones.

For any questions or concerns, please contact us at [email protected] or visit our website richsuri.com.